our method

EXPERTISE, COLLABORATION & FLEXIBILITY...

Tropic staff running a creative meeting

Our process

AN APPROACH THAT FOSTERS COLLABORATION.

Define

WORKSHOPS | RESEARCH | ANALYSIS | STRATEGY

The most important step. Working with you to define an ambitious yet achievable strategy for the project ensures we have a solid foundation from which everyone and everything can thrive. We work with businesses we care about, so it’s important to us that our work feeds into your wider business objectives.

Create

BRAND | ANIMATION | ILLUSTRATION | UX & UI | WEBSITE | CONTENT | MARKETING CAMPAIGNS

Led by strategy, our creative flair comes into its own here. Regardless of the services you need, we work in sprints and encourage open communication via Slack. Regular rounds of feedback and a collaborative ethos allow us to work iteratively and fast. The expertise of an agency, with the flexibility of a studio.

Deliver

LAUNCH | HANDOVER | TRAINING | HOSTING | OPTIMISATION | EXTRAS

Showtime. With everything now created and ready for the world, it’s time to launch. That looks a little different for each client, so we work with you to make a plan that maximises impact. There’s more though. We’re in this to have a positive impact on the world, so our work continues until we see the results the project deserves.

Essentials

We’ve partnered with Kyrstal to offer you fast, secure hosting from within the UK. Not only that, but you can rest assured that your hosting is 100% powered by renewable energy. They’re the world’s first B Corp web hosting provider and 1% for the planet members. They’re good guys, making the most of the sun, wind and sea.

We strongly believe that you should own everything. It just makes sense and keeps things simple. While we may setup ad accounts, purchase domains, integrate software and develop platforms, we’ll always transfer ownership to you. Feel free to let us in to manage things, but you should be in control.

We specialise in WordPress, Webflow and Shopify platforms. From time to time we stray away from these for specific projects, but it’s what we know best. We also have a range of powerful tools and software add-ons that have been tried and tested so we know that they work, can keep things secure and maintain speed. When we develop a new platform, we’ll always let you know what software is being used. Fully transparent.

Email is fine. Phone is better. WhatsApp works. We love in-person. We can adapt to what suits you best, but you’ll always have a direct line of contact with us via Slack during a project. We believe in open communication, kept simple and with the right people for the conversation.

We’re based on Ynys Môn, a stunning island off the North coast of Wales. It’s our main source of inspiration and an endless playground, but we’re not all here. We’ve got folks on the West coast of Scotland, Bristol, Brighton and West Wales. Our hybrid-remote model works wonders for fuelling creativity and allows us to conduct in-person sessions as well as online sessions, wherever you are. For the latter we’re Google and Miro fans.

We’re a bilingual studio and are very proud of our Welsh heritage. We’ve also got a bit of French, Spanish and Gaelic in the team, so we’re no strangers to multi-language websites and can tackle the challenges of translation without issues or delays to projects.

Turn vision into reality

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